Status
Points card
Weber Cycles
140 points
points
Member
Mara L.
#10472
tapja for bike shops
The bike is sold. Now it is about the next five years.
You earn longer from servicing, accessories and repairs than from the bike itself. A card in the wallet brings customers back for maintenance, with no app for your guests.
Free forever · no credit card · live in 10 minutes
Sound familiar?
From frustration to fix.
After the bike sale you hear nothing for years.
The card stays in the wallet and reminds them of the service.
Most people forget the spring service.
A notice in March lands right on the phone.
In winter the workshop stands still.
An offer with its own run time fills the slow months.
How it works
Up and running in three steps.
Design the card
Pick a card type, set your logo and colors, define the reward rule, for example "A point per euro in workshop and accessories, a free service at 150 points.". The live preview shows instantly how the card looks in the wallet.
Onboard customers
The customer scans the QR code at the counter and adds the card to their wallet with one tap. Done, no app for your guests.
Collect & reward
One tap is all it takes: the balance updates automatically on the card, and when a reward is reached a wallet notification lands on the phone.
Example program
What your bike shops & workshops program could look like.
A point per euro in workshop and accessories, a free service at 150 points.
A points card for the wallet that rewards workshop and accessories. Plus a winter offer for the quiet season.
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Status
Points card
Weber Cycles
140 points
points
Member
Mara L.
#10472
The right features
Features that fit bike shops & workshops.
Four building blocks that make your program work from day one.
Points on workshop & accessories
Exactly where the margin sits (from Home Base).
Service reminder
A notice in spring brings bikes into the workshop.
Offers for winter
Fill the quiet months with their own run time.
Win-back
Anyone away for a year gets a nudge.
New in tapja
Four things that take work off your hands.
Points per euro from Home Base
Points by spend instead of per visit, handy when baskets vary in size.
Loyalty tiers from Home Base
Bronze, silver, gold for points and benefits cards, with perks for each tier.
Guests refer guests All plans
Your regulars share a personal code. Once the new guest actually visits, both get a bonus. Switch it on when you want to.
Tax report for your accountant All plans
Every reward handed out lands in a list for your tax advisor automatically, ready to export whenever you need it.
10 min until your program is live
2 wallets Apple & Google included
€0 to get started, no card needed
EU server location, privacy built in from day one
No app for your guests, GDPR-compliant, servers in the EU.
A day with tapja
How it feels in everyday life.
A customer buys an e-bike and has a basket fitted straight away. At the till she scans the QR code and the card lands in the wallet, with no app of her own. In March you send "Time for your spring check" to everyone who has not been in the workshop for over six months. She books a slot she would otherwise have forgotten. In November you fill the quiet season with an offer on winter storage. At 150 points the service is free, redeemed right at the counter.
From €0, free forever for up to 30 cards.
Free · €0Favourite Spot · €29Home Base · €59
Free guide
When does a stamp card start to pay off?
Two pages with the arithmetic: contribution margin per visit, monthly cost, and the number of extra visits at which the card pays for itself. In return for signing up to our emails; one click unsubscribes.
Common questions about tapja for bike shops & workshops.
Question not listed?
Write to us, a person will answer.
Points on the bike or only on workshop and accessories?
Usually only on workshop and accessories. Margins on bike sales are thin, and people buy a bike every few years; the repeat business happens in the workshop. What counts is up to you.
Can I use it to remind people about servicing?
Yes, through the win-back automation: anyone away longer than a period you set gets an automatic notice in the wallet. The automations belong to the larger plan.
Points per euro: is that on every plan?
No. One point per visit or purchase works everywhere; awarding by amount belongs to the larger plan (from Home Base). For a bike shop the difference usually pays, because an inner tube and an annual service are far apart.
Do I need to connect my workshop software?
No. tapja runs alongside it, on a phone or tablet you already own, or with no installation at all, right in the browser at the counter. Nothing changes in your workshop software.
What does this cost a small shop?
The free plan is free forever and covers up to 30 active cards. For points by amount and the automations you need Home Base at €59 a month, cancellable monthly.
Do my customers need an app?
No. The card lives right in Apple or Google Wallet. Both are already on the phone. No download, no login for your customers.
How does the card get onto the phone?
Via the QR code on the counter stand: scan once, "Add to Wallet," done. The card is on the phone in seconds.
Is it GDPR-compliant?
Yes, GDPR by design: data minimisation, servers in the EU and a separate marketing consent. From your guests you need a name and an email, nothing more.
Get your first bike shop card into the wallet.
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