Billing & plans

There are four plans: Free, Favourite Spot, Home Base and Favourite Chain. Free costs nothing and is enough to start with one card program. Higher plans allow more cards and staff and unlock further features; the exact scope is shown when choosing a plan.

Billing runs per business with one location, monthly or yearly. For several locations there is Favourite Chain, billed per location as an individual offer. All prices are net plus VAT.

You book a plan in the dashboard under “Billing”, never in the staff app. Payment runs through Stripe, our payment provider.

Your invoices are also under “Billing”, each with VAT shown.

Via “Manage subscription” you change your plan or cancel. A cancellation takes effect at the end of the current period; until then everything stays available.

Free and Favourite Spot have a cap on issued cards. From 80% the dashboard lets you know. Once the cap is reached, all existing cards keep working as normal; only new cards cannot be issued until you change plan.

Under “Add-ons” you order printed stands, stamp cards for your team and sets for the counter. Prices and contents are shown right there.

You can also download a stand with your card’s QR code as a PDF for free at any time and print it yourself.