Stamps
Café Sonnig
Name
Mara L.
Reward
Free coffee
#10472
How it works
Three perspectives, one seamless flow.
tapja has three sides: what your guest experiences, what happens at the counter, and what runs in the background for you. Here you see all three, including who needs an app and who does not.
No app for your guests · live in 10 minutes · GDPR-compliant
Staff app
L Lena Café Sonnig
Stamp +1 · Café Sonnig
Mara L. · Stamps 9/10
my.tapja.de/dashboard
248
Active cards
63%
Returning
Guests near reward
- M almost full
- J active
- A new
Live preview
9:41
Friday, 14 March
Walletnow
Just 1 stamp to your free coffee
Stamps
Café Sonnig
Name
Mara L.
Reward
Free coffee
#10472
9:41
Friday, 14 March
Walletnow
Just 1 stamp to your free coffee
Stamps
Café Sonnig
Name
Mara L.
Reward
Free coffee
#10472
The card
What your card is made of.
All in your shop’s design, and everything your guests need, at a glance.
Logo & style
Program name
Customer name
QR code
Today
Stamps
Sonnig Stamp Card
Café Sonnig
Name
Max Mustermann
Reward
Free coffee
#1007
TODAY offer
Stamp count
Reward
Customer number
Today
Stamps
Sonnig Stamp Card
Café Sonnig
Name
Max Mustermann
Reward
Free coffee
#1007
- Logo & style : Your brand, your colors.
- Program name : The name of your loyalty program.
- Customer name : Personalized for each guest.
- QR code : Fast scanning at the counter.
- TODAY offer : Daily deal right on the card.
- Stamp count : Counter top right, updated in real time.
- Reward : What they get, right on the card.
- Customer number : Unique identification.
Perspective 1 · The guest
For your guests: one tap, done.
Your guests download nothing and create no account. The loyalty card lives in the wallet they already carry.
- 1
Scan the QR code
Scan the QR code on the stand at the counter.
- 2
Add to wallet
One tap, and the card sits in Apple or Google Wallet.
- 3
Collect
A stamp on every visit; the card updates itself.
- 4
Get reminded
“Just 1 stamp to go” lands right on the lock screen.
- 5
Redeem the reward
Card full? Just show it at the checkout.
Available for Apple Wallet & Google Wallet
9:41
Friday, 14 March
Walletnow
Just 1 stamp to your free coffee
Stamps
Café Sonnig
Name
Mara L.
Reward
Free coffee
#10472
Perspective 2 · At the counter
At the counter: stamping in seconds.
This is where the only app tapja has comes in, and it is yours: your team stamps with the staff app for iOS and Android. Their own login, lightning fast, no chaos.
- 1
Open the app
The staff app sits on the work phone or the tablet at the counter. Downloaded once, signed in once, open from then on.
- 2
Scan the card
Scan the guest’s code straight from the app.
- 3
Confirm the action
Give a stamp or redeem a reward, with PIN protection on redemption.
- 4
Done
The guest’s card updates instantly, the push goes out automatically.
- 5
Fully traceable
Every stamp is in the audit log: who, when, where.
Staff app
L Lena Café Sonnig
Stamp +1 · Café Sonnig
Mara L. · Stamps 9/10
Perspective 3 · In the background
In the background: you keep the overview.
Set up in 10 minutes. After that most of it runs on its own.
- 1
Design the card
Set card type, design template, stamp symbol, logo, colors and reward rule; the live preview shows the wallet card instantly.
- 2
Place the stand
QR table stand on the counter, done.
- 3
See who comes back
The live dashboard shows active guests, who is close to a reward and who has been away a while.
- 4
Win them back automatically
Welcome greeting, birthday, win-back and “almost full” run by themselves, campaigns go out with one click.
my.tapja.de/dashboard
248
Active cards
63%
Returning
Guests near reward
- M almost full
- J active
- A new
Live preview
Stamps
Café Sonnig
Name
Mara L.
Reward
Free coffee
#10472
The cycle
It all fits together.
The three perspectives aren’t islands, they’re a cycle: guest scans, counter stamps, the dashboard shows it, automation reminds, and your guest comes back.
Guest
Counter
Dashboard
Who needs which app?
Your guests download nothing. You get to choose.
The most common question before starting, separated cleanly once and for all.
Your guests
No app
The loyalty card lives in Apple or Google Wallet, already installed on every phone.
- Scan the QR code
- One tap on “Add to Wallet”
- No account, no password, no download
You & your team
The staff app, or the browser
It is what stamping and redeeming at the counter run on: native for iOS and Android, free in every plan, or in the browser with nothing to install.
- On the smartphone, tablet or till computer you already own
- Counter mode with PIN, or a personal login each
- Only the app keeps working without internet
Data ownership & outlook
Your data is yours, and tapja grows with you.
Available now
Full data ownership: export your entire customer list as Excel or CSV anytime, no lock-in, no data loss when you switch. What you build with tapja stays yours.
Outlook
Soon
POS connection (optional)
Points automatically per euro spent or whole orders, for anyone who wants to connect tapja to their POS or payment. Voluntary; without it, everything keeps working as usual.
Individual
Bridge to existing loyalty apps
Already have your own loyalty app? tapja can complement or replace it: guests who don’t want to install an app use the wallet card; app users also get the card on their lock screen. So you lose no one to the download hurdle. We assess each connection individually per system, especially worthwhile for multiple locations (chains).
Soon
More integrations
We’re rolling out connections to common tools step by step.
Planning multiple locations or already running a system? Talk to us.
10 min until your program is live
2 wallets Apple & Google included
€0 to start, no card needed
EU server location, privacy built in from day one
Free guide
When does a stamp card start to pay off?
Two pages with the arithmetic: contribution margin per visit, monthly cost, and the number of extra visits at which the card pays for itself. In return for signing up to our emails; one click unsubscribes.
Questions about the flow.
Question not listed?
Write to us, a person will answer.
Do my guests need an app?
No. The card lives in Apple/Google Wallet, which is already on the phone. Your guests download nothing and create no account.
And do I need an app as a business?
You get to choose. The tapja staff app is the fastest tool for the counter: free, in every plan, on a smartphone or tablet you already own. If you would rather install nothing, you pair your counter device with a code and stamp in the browser instead. Only the app additionally keeps working without internet. Everything else (signing up, designing the card, choosing a plan, statistics) happens in the browser anyway.
What device does my team need to stamp?
An existing smartphone or tablet is enough; the staff app is available for iOS and Android. On a device where nothing can be installed (the computer at the till, say), the same counter runs in the browser, either with the device camera or with your existing handheld scanner.
Can my guests collect the stamp themselves?
Yes, from Favourite Spot and only if you switch it on per program. At a QR stand the guest scans a code: quick, but no proof they were really there. At an NFC stand or an NFC card at the counter they hold their phone to it, and every tap creates a one-time signed proof. The card itself still always reaches the wallet via QR code.
Do I need a POS system or an integration?
No. tapja runs independently of your POS, whether a cloud register, an old terminal or none at all. A smartphone or tablet for stamping is enough. An optional POS connection for automatic points is planned.
Can I export my customer data?
Yes. You can export your entire customer list as Excel or CSV anytime, no lock-in, no data loss when you switch. What you build with tapja stays yours.
How does tapja prevent cheating?
PIN protection on redemption, a cooldown against double stamps and a complete audit log.
How long does setup take?
About 10 minutes: design the card, place the stand, get going.
Can my guests refer other guests?
Yes, optionally. Every guest can get their own referral code. When the referred person actually shows up for the first time and gets stamped, both receive the bonus you defined. You also decide how many referrals a guest may redeem per month and how many visits of their own they need before they can refer. The programme is switched off by default.
How do I reach support?
Right from your account: you open a ticket and see the whole thread including replies in one place, no digging through your inbox. Email still works too, of course.
See it in your shop, in 10 minutes.
Start for free or have everything shown to you in a demo.