One customer card: collect and redeem at any location
Redemption limited to chosen locations per programme
Staff and branch managers per location, each with their own view
Its own counter and QR stand for every branch
Locations side by side: new cards, stamps and redemptions per branch
Where your guests come from, per location: stand, short link, referral
All your data for your own analysis, as Excel, CSV or JSON
Graduated pricing, add and close locations flexibly
Dedicated contact and an agreed SLA
On request
Custom reports built to your needs
REST API and webhooks
Special role or location structures
Cancel monthly, no minimum term
Your data as Excel or CSV any time, on every plan
In use at businesses in 21 countries
Hit your limit?
Every card you have already issued keeps working exactly as before: stamping, points and rewards stay unrestricted. Only new cards have to wait until you upgrade. To make sure it never comes to that, your account gets in touch from 80% of your cards onwards.
All prices are net, excluding VAT. Booking, switching and cancelling a plan happens in your account in the browser via Stripe; the staff app deliberately has no purchases, it only shows which plan you are on. If you have a promo code, you redeem it at checkout and the free months come first.
Only extra visits are counted. Whether a regular spends more per visit is deliberately left out.
Estimate based on your inputs and common assumptions, not guaranteed values. How many guests join in and come back more often depends on your offer and programme.
Every location gets the full Home Base feature set, and the more locations, the cheaper per location.
The base location matches the Home Base plan.
Graduated: each tier is billed at its own price. Annual billing on request. More locations? Talk to us about a custom quote.
€59
/ location / month
Location 1 (base)
€49
/ location / month
Locations 2-3
€39
/ location / month
Locations 4-9
€29
/ location / month
From location 10
Add-ons & services
Optional accessories and services, available with every plan. All prices are net; VAT is shown at checkout. Your QR stand, by the way, is something you can download and print yourself at any time as an A4 or A5 PDF, free and per location.
Accessories
Card sign-up stand A5 (acrylic)
Coming soon
A sturdy stand for the counter: guests scan the QR code and add the card to their wallet.
Price to follow
Order in your account once available
QR self-stamp stand A5 / A6
Coming soon
Guests scan the code at the table and collect the stamp themselves. A QR code does not prove someone is on site, though.
Price to follow
Order in your account once available
NFC self-stamp stand A6
Coming soon
Guests hold their phone to the stand. Every tap creates a one-time signed proof; a photo or forwarded link does not count.
Price to follow
Order in your account once available
NFC self-stamp card
Coming soon
A card for your team at the counter, bound to one location and one program. Lost? Block it in your account.
Price to follow
Order in your account once available
NFC counter set
Coming soon
Everything guests need to stamp themselves at the counter.
Price to follow
1× NFC stand A6, 5× NFC card
Individual services
White-label branding setup
We set up your branding on cards and customer pages with you. Your own domain is in preparation.
No mandatory bundle, no fixed kit. The free PDF stand is plenty to begin with.
End customers always onboard for free via a QR code or link, with no app at all on their side. Businesses set themselves up: create an account, design the card, set up the counter, with the free staff app or in the browser.
Refer a friend
Refer tapja, collect free months.
Once your referral starts a paid subscription and sticks around, you get 2 free months and they get 1 free month.
2 + 1 free months
Applies from a paid subscription held for 3 months.
Two pages with the arithmetic: contribution margin per visit, monthly cost, and the number of extra visits at which the card pays for itself. In return for signing up to our emails; one click unsubscribes.
No. The card lives in Apple or Google Wallet, already installed on every phone. One tap, done, no download and no account for your guests.
Do I need an app as a business?
You get to choose. The tapja staff app is the fastest tool for the counter: free, included in every plan, on a smartphone or tablet you already own. If you would rather install nothing, you pair your counter device with a code and stamp in the browser, with the same PIN protection, same logs. Only the app additionally keeps working without internet. Signing up, designing the card, choosing a plan and statistics happen in the browser anyway.
Do I need technical know-how?
No. Set up in about 10 minutes: design the card, put up the QR, go. No IT knowledge needed.
Does it work with my POS?
Yes, independent of your POS system. No integration required. You stamp with the staff app on a phone or tablet. And if you already have a barcode scanner at the till: instead of a QR code the card can show Code 128, PDF417 or Aztec, so your existing scanner reads it directly.
Will my regulars actually use it?
Yes, if your team mentions the card briefly at the counter. That’s all it takes: scan the QR code, enter a name and email, one tap into the wallet. There’s no app for your guests in the process, which is exactly why the hurdle is so low.
What happens to my paper cards?
They simply run out. If a guest brings a half-full paper card, your team transfers the stamps on their next visit: several stamps at once are possible, up to a limit you set. From then on, they collect in the wallet.
Won’t push messages annoy my guests?
No, that’s taken care of. tapja limits how often a guest is contacted, respects quiet hours and never sends two messages at once. Promotional messages only go to guests who opted in separately, and anyone can turn off the card’s notifications in their wallet.
What if I don’t like it?
You start for free and stay cancellable monthly, with no minimum term. You can export your data anytime, and your guests’ cards stay intact.
Is it GDPR-compliant?
Yes. Data is stored on servers in the EU, and you get a data processing agreement (DPA) on request. Your guests only provide a name and email, marketing requires a separate opt-in, and access, deletion and export are built in.
How much does tapja cost?
Getting started is free, permanently and without a credit card, for up to 30 cards. Favourite Spot costs €29 a month (150 cards), Home Base €59 a month (unlimited). Paying yearly gets you two months free. All prices exclude VAT, cancel monthly.
What details do my guests have to provide?
A name and an email address, nothing more. The birthday is voluntary and is used solely for the birthday campaign. Guests confirm their email once via a link: collecting starts right away, redeeming works after the confirmation. That keeps made-up cards out and your rewards real.
What happens when I reach my card limit?
Every card you have already issued keeps working without restrictions: stamping, points and rewards stay exactly as they were, and nobody loses their progress. You can issue new cards as soon as you upgrade. To keep you from hitting the limit in the first place, your account gets in touch from around 80% of your cards onwards. Upgrading takes a single click, and you are never charged more without warning.
What is tapja?
tapja is a German loyalty platform for local businesses. With tapja you put digital loyalty cards straight into your guests’ Apple & Google Wallet, with no app for them and no paper: stamp card, points card, benefits card, package card or membership card. Your team stamps with the staff app or in the browser, and if you like, guests collect the stamp themselves at a stand. tapja is operated by Sovion in Mönchengladbach, Germany.
Who is behind tapja?
tapja is developed and run by Sovion from Mönchengladbach, Germany. When you write in, you hear back directly from the team that builds tapja.
Where does the name tapja come from?
tapja is a coined word, not an acronym: “tap” for the single tap that puts the card into the wallet, and “ja” (German for yes) for the confirmation. Tap and confirmed. It is pronounced “TAP-ya”.